WHEN WILL I RECEIVE MY ORDER?
Generally your order will ship in 2 to 5 business days from the date your order was placed. Once shipped: Priority Mail: 1-3 business days. Priority Mail EXPRESS: 1 business day. Please watch your email for shipping updates, and tracking information.
HOW DO I TRACK MY ORDER?
Once your order has been shipped, a confirmation email will be sent to your email address. The email will contain the shipping service used to send your package, as well as the tracking number. You can visit the website of the shipping service used (USPS.com) and enter the tracking number to check on the status of the delivery your package.
WHERE DOES MY ORDER SHIP FROM?
All online orders are shipped from beautiful Baxter, Minnesota.
DO YOU ACCEPT RETURNS?
You may return online purchases for store credit only. All returns must be received by Mills within 60 days of the original purchase date, and a copy of your receipt must be included with the return. For more information, click <here> to see our full Terms and Conditions. Once your return is processed within our terms, you will receive an email containing an electronic gift card for your purchase amount. Shipping charges are not refunded. The 60 day return window will be 60 calendar days from your purchase delivery date, as stated on the tracking record of your shipment. Please remember that all sale/clearance items are a final sale and cannot be returned for a refund or credit.
I RECEIVED AN ITEM THAT IS DAMAGED. WHAT SHOULD I DO?
Please contact us at (218) 961-GEAR or toll free at (855) 430-4327, (M-F, 8:00 AM – 5:00 PM CST), or email us at MillsGear@MillsAuto.com so that we may assist you.
DO YOU OFFER GIFT CARDS?
Absolutely! Simply click HERE and follow the prompts. Your electronic gift card will be emailed to you directly.
DO YOU SHIP OUTSIDE THE UNITED STATES?
At this time, shipping is available to any state in the United States including Hawaii and Alaska, along with several U.S. Territories.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept the following major credit cards: VISA, Mastercard, American Express, and Discover, Paypal, and MillsAutoGear.com gift cards. We do not accept international credit cards, cash, COD's, personal and business check, or money orders.
HOW DO I PLACE MY ORDER?
The best way to order is directly online. If you are having difficulty, please do not hesitate to contact us at 218-961-GEAR or toll free at (855) 430-4327, (M-F, 8:00 AM – 5:00 PM CST), or you may email us at MillsGear@MillsAuto.com.
MAY I CANCEL OR MAKE CHANGES AFTER I SUBMIT MY ORDER?
In order to ensure all of our customers receive their orders in a timely manner, changes and / or cancellations are not allowed.
IF AN ITEM IS SOLD OUT, WILL YOU GET ANY MORE IN STOCK?
We have an ever-evolving product line based on market trends. It can be difficult to predict which styles will be restocked. Please do not hesitate to contact us if you see something that you love that’s not available. You may call us at 218-961-GEAR or toll free at (855) 430-4327, M-F, 8:00 AM – 5:00 PM CST), or email at MillsGear@MillsAuto.com.
If we have not answered your question through our FAQ, please click HERE and email us your question directly. We will be happy to assist you!